In recent years, technology — specifically body composition technology — has been making its way into community rec centers across the nation. Integrating this testing...
Read moreWhether it’s customers waiting for a response, a failure to fix broken equipment or changing rooms not being properly cleaned, poor customer service is a...
Read moreIn The Last Word, we sit down with an industry expert to share their wealth of knowledge with you. This issue, the conversation features Angie Lassley,...
Read moreIf you’ve been on Twitter, your Google news feed or anywhere on the internet, you’ve heard about COVID-19 — or as it’s more commonly known:...
Read more“A ‘just a job’ employee does just enough to keep their job while complaining about what’s not fair or right at work. A team player...
Read moreTiered memberships give your members the power to choose what plan best fits their needs rather than sticking them into a plan they may not...
Read moreIn order to maximize the safety of their facilities, community rec centers should be proactive in their approach. Creating a culture of risk management and...
Read moreThe first interaction members have at your facility is with the welcome desk employee. This interaction sets the tone of their overall experience. For the...
Read moreAt some point in their career, most successful professionals received mentoring along the way. Having the right mentor can help launch professionals to the next...
Read moreSimply having management software in place can make daily operations such as billing and reporting easier, but possessing a full understanding of a management software’s...
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