Jon Kidwell is a leadership and business coach who helps leaders in mission-driven organizations succeed. This is Part Five in a six-part series devoted to helping you lead, build, care for, and navigate impending issues ...
The reality is COVID-19 has created a climate that has forced fitness professionals to pivot, pivot quickly, and pivot into uncharted waters. Many facilities across the nation have slowly begun to open for business. Some ...
“A ‘just a job’ employee does just enough to keep their job while complaining about what’s not fair or right at work. A team player works positively together with everyone to get the job done ...
The first interaction members have at your facility is with the welcome desk employee. This interaction sets the tone of their overall experience. For the Mittleman JCC (MJCC), the welcome desk staff is there for ...
Before we start, here’s a riddle for you: what disappears as soon as you say its name? (Check number five for the answer). In community rec centers, we are all challenged to think of new ...
Your most powerful engagement tool isn’t necessarily your fitness classes, equipment or swimming pools — it’s your member-staff relationships. More likely than not, your most engaged members keep walking through your doors because they feel ...
Your most popular group fitness classes will likely have high demand from a wide variety of members, but many individuals, depending on their age, need to experience them at different levels. This is why the ...
The executive leadership in an organization should exemplify the culture and mission they expect to see their coworkers represent. It’s not always easy finding the right leaders, but once the necessary steps are taken, the ...
Every position in your facility can benefit from great time management skills. When each person on staff is using their time wisely and working together, not only does your facility flourish, but your members notice ...
The safety of staff and members is the first priority of any community rec center. And the most concerning crises are the unpredictable ones, especially a severe weather emergency. Considering the sheer magnitude of a ...