Equipment choices can be instant difference-makers for any community rec center. Matrix Fitness, a premier strength and weight equipment provider, supplies the latest and best equipment to help take your member experience to the next level.
Here, Alison Chism, the director of corporate wellness at the Glendale Sports Center (managed by the YMCA of Metropolitan Denver), shares her experience working with Matrix as one of the branch’s partners, and how their dynamic products have been a strong addition to the association’s offerings:
How were you introduced to Matrix and why did you decide to partner with them?
AC: Matrix was one of my preferred vendors at a previous YMCA on the East Coast. I decided to partner with them because of their dedication to provide unparalleled customer service and commitment to fitness innovation.
How has Matrix helped enhance your fitness offerings?
AC: Matrix provides a dynamic product that allows our wellness centers to stay relevant in an ever-changing market by providing our members with cutting-edge equipment and programming.
What do your members love most about Matrix?
AC: Our members love the ease of use and functionality of the products, along with the sleek design.
How would you rate Matrix’s customer service and support?
AC: The customer service I have experienced on the East Coast and in the Midwest has been exceptional, and consistent across all locations.
Why should other community rec professionals consider working with Matrix?
AC: Matrix strives to understand and meet the needs of each individual customer and the communities they serve, while offering a product that is supported by biomechanical research and design.
For more information, visit matrixfitness.com/en/ymca-jcc.
