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Featured Operations & Facilities Roundtable

On-Demand: Community Voices Roundtable – New Year, New Insights

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In the first Community Voices Roundtable installment of 2023, three leaders from the community recreation industry dive into a new year with takeaways from 2022, what’s changing in 2023 and advice on membership, staffing, programming, and much more.

The panel includes:

  • Audrey Edwards, health, fitness and wellness director at the Boston JCC
  • Santiago Prada, senior executive of membership and wellness at the YMCA of the Virginia Peninsulas
  • Efrain Gonzales, executive director at the YMCA of Pierce and Kitsap Counties

Included in this conversation:

  • Recapping lessons learned and victories from 2022.
  • How New Year promotions are going, including promotions offered.
  • Membership models for 2023: What’s changing, price increases and what’s included in an inclusive model.
  • The state of staffing and tips for hiring: Referral incentives, aquatics and full-time versus part-time struggles.
  • Creating a collaborative culture among departments, and among members.
  • What trends over the last few years will continue including pickleball, virtual and age-specific programming.
  • Fitness equipment usage changes and the demand for data and tracking.
  • Teen programming: Should you offer specific programs or not.

Prefer an audio-only option? Check out the Community Rec Magazine Podcast and listen to this episode, along with additional insights from industry professionals. Available on Apple Podcasts, Soundcloud and Spotify.

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Brittany Howard

Brittany is the editor of Community Rec Magazine. Reach her at brittany@peakemedia.com.

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