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Featured Operations & Facilities Roundtable

On-Demand: Community Voices Roundtable – New Year, New Insights


In the first Community Voices Roundtable installment of 2023, three leaders from the community recreation industry dive into a new year with takeaways from 2022, what’s changing in 2023 and advice on membership, staffing, programming, and much more.

The panel includes:

  • Audrey Edwards, health, fitness and wellness director at the Boston JCC
  • Santiago Prada, senior executive of membership and wellness at the YMCA of the Virginia Peninsulas
  • Efrain Gonzales, executive director at the YMCA of Pierce and Kitsap Counties

Included in this conversation:

  • Recapping lessons learned and victories from 2022.
  • How New Year promotions are going, including promotions offered.
  • Membership models for 2023: What’s changing, price increases and what’s included in an inclusive model.
  • The state of staffing and tips for hiring: Referral incentives, aquatics and full-time versus part-time struggles.
  • Creating a collaborative culture among departments, and among members.
  • What trends over the last few years will continue including pickleball, virtual and age-specific programming.
  • Fitness equipment usage changes and the demand for data and tracking.
  • Teen programming: Should you offer specific programs or not.

Prefer an audio-only option? Check out the Community Rec Magazine Podcast and listen to this episode, along with additional insights from industry professionals. Available on Apple Podcasts, Soundcloud and Spotify.

Brittany Howard

Brittany is the editor of Community Rec Magazine. Reach her at brittany@peakemedia.com.

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