Tag: customer service

The Kaplen JCC on the Palisades in Tenafly, New Jersey originally decided to partner with Upace so they could simplify ...

The COVID-19 pandemic has caused many challenges for community rec centers. Members are hyper-aware of how cleanliness practices are being ...

In the midst of the unique disease outbreak that is COVID-19, community rec organizations across the country are shutting down ...

Collecting feedback from your members is vital to your community rec center’s success. Otherwise, you may be blind to areas ...

The Wave Aquatic and Fitness Center, the featured facility of the September/October issue, is quite an anomaly. Nestled in Whitefish, ...

It is essential to understand just how fragile our member relationships are. It is much easier to lose a member ...

The test drive is an important part of the car-selling process. It gives the customer a sample to help their ...