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The COVID-19 pandemic has caused many challenges for community rec centers. Members are hyper-aware of how cleanliness practices are being carried out, especially when it comes to aquatics. Below, Sabeena Hickman, the president and CEO of the Pool & Hot Tub Alliance (PHTA), shares how community rec centers can benefit from their services during this challenging time:

What solutions can PHTA offer for community rec aquatics professionals?

The public expects a certain standard of care when using an aquatic facility. This means when individuals use your pool or spa, they can reasonably expect the water is properly disinfected, the area is clear of any debris, the drain covers are in place and intact, the equipment is maintained and functioning properly, and the operators are trained and certified. PHTA’s Certified Pool Operator certification provides individuals with the knowledge, techniques, and skills of pool and spa operations. This training has helped protect millions of swimmers by reducing hazards at aquatic facilities.

Why is it so important to have great education resources?

When it comes to ensuring the safety of the people who use your aquatics facilities, it’s vitally important your operators are knowledgeable in the work they do. Running a pool or spa is much more complex than it seems, and understanding the many aspects of the job is critical because of the responsibility to ensure the safety of all who use the facility. You want to make sure the person who maintains your pool has made the choice to elevate his or her education.

What kind of customer service and support can members expect from PHTA?

Everything I’ve noted above is covered in a comprehensive certification program, such as the Pool & Hot Tub Alliance CPO Certified Pool & Spa OperatorSM program. Students learn how to implement proper management procedures to ensure compliance with local regulations, as well as minimizing the risk for the institution. Affiliation with an organization such as PHTA keeps you informed about technology innovations, legislative issues and access to a network of professionals.

Why should community rec professionals’ partner with PHTA?

Certification is the process of assessing whether an individual possesses the minimal level of competence needed to perform their job. In many jurisdictions this is more than just an option — it’s required by law. In the case of a pool and spa operator, many states, counties and municipalities stipulate there must always be a certified pool and spa operator on duty. PHTA can help you navigate this maze.

For more information, visit phta.org.

Taylor Brown

Taylor Brown is the assistant editor of Community Rec Magazine. She can be reached at taylor@peakemedia.com.

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