Tag: member engagement

For most, January represents an interesting switch in our thoughts. The new year brings a renewed sense of hope for ...

For many, the holiday season is about food, fun and festivities, and that does not always leave much room for ...

A key ingredient to success for any fitness facility is member retention — in fact, this may be the most ...

The latest technology makes it possible to stay more connected to our families, friends and interests than ever before. The ...

No matter how we try, we can't please everyone — every facility has gotten at least one negative comment at ...

Your most powerful engagement tool isn’t necessarily your fitness classes, equipment or swimming pools — it’s your member-staff relationships. More ...

As you get ready to gear up for cold weather, holidays, end of year celebrations and closing out your budget ...

The Wave Aquatic and Fitness Center, the featured facility of the September/October issue, is quite an anomaly. Nestled in Whitefish, ...

When you make a slight adjustment to your workout, you see results. The same is true of your marketing strategy. ...

Surveys are a simple and direct way of obtaining feedback from members and ensuring you’re meeting their needs. While there ...