Tag: retention

In the 2023 July/August issue, we spoke with Nicole Hagemeyer, the general manager of fitness and membership at JCC Indianapolis, ...

Justin Dominick, the senior director of fitness at the JCC of Greater Baltimore, shares nine tips for employee engagement and retention.  ...

Sarah Grai, the director at One Family Memphis, shares tips for navigating the youth sports staff retention issue.  The youth ...

The health and wellness industry is ever-changing. Each year, new program trends rise, offering rec centers new opportunities to capitalize ...

A key ingredient to success for any fitness facility is member retention — in fact, this may be the most ...

From the moment a member steps into your facility, they are assessing if they want to be there. Like a ...

Collecting feedback from your members is vital to your community rec center’s success. Otherwise, you may be blind to areas ...

This month, we spoke with Adam Shilling, the executive director of membership and program at the YMCA of Greater Grand ...

Getting customers through your doors is one thing — getting them to keep coming back is another. Maintaining high member ...