Sarah Grai, the director at One Family Memphis, shares tips for navigating the youth sports staff retention issue. The youth sports field is not immune from the staffing pressure being experienced by the rest of ...
The health and wellness industry is ever-changing. Each year, new program trends rise, offering rec centers new opportunities to capitalize on them. Jason Stowell, the division director of fitness and wellness at the JCC of ...
A key ingredient to success for any fitness facility is member retention — in fact, this may be the most important factor. No matter what other operational decisions you may make, your success will always ...
From the moment a member steps into your facility, they are assessing if they want to be there. Like a machine – from staff, classes, and cleanliness to communication — each moving part of your ...
Collecting feedback from your members is vital to your community rec center’s success. Otherwise, you may be blind to areas needing improvement, or which areas of the facility your members are raving fans of. Here, ...
This month, we spoke with Adam Shilling, the executive director of membership and program at the YMCA of Greater Grand Rapids, about member retention. What is your retention strategy at the YMCA of Greater Grand ...
Getting customers through your doors is one thing — getting them to keep coming back is another. Maintaining high member retention takes a combination of engaging programming, up-to-date equipment and a commitment to helping members ...