Author: Bobby Dyer
No matter how we try, we can’t please everyone — every facility has gotten at least one negative comment at some point, online or in person. “Negative feedback is a given — no organization or ...
For this customer spotlight, we sat down with Bill Zazynski, the COO of the YMCA of South Hampton Roads, to talk about his experience partnering with Myzone: How were you introduced to Myzone and why ...
Your most powerful engagement tool isn’t necessarily your fitness classes, equipment or swimming pools — it’s your member-staff relationships. More likely than not, your most engaged members keep walking through your doors because they feel ...
Parking lot safety is imperative for community rec centers. The average member could be inside your facility for at least an hour, and without the proper parking lot safety precautions, cars could be susceptible to ...
If you’re looking for a way to take your offerings to new heights, an indoor rock climbing wall is a valuable amenity. Rock climbing is a great way to engage members who show more “thrill ...
Engaging the corporate demographic can be a challenge for community rec centers — after a long day at the office, local employees often choose home over the gym. However, the Peter Blum Family Y, a ...
The Wave Aquatic and Fitness Center, the featured facility of the September/October issue, is quite an anomaly. Nestled in Whitefish, Montana, a town of just under 7,700 people, The Wave has 6,750 members. I’m no ...
An organization is only as strong as its team. And because a dysfunctional team can severely harm a community rec center’s ability to deliver the best service to its members, staff bonding initiatives are essential. ...
A common trend for fitness centers — including community recreation organizations — is the conversion of racquetball courts into a new Group X or personal training area. However, this trend doesn’t apply to all facilities ...
Have you ever wanted to run, bike and swim a triathlon without having to actually run, bike and swim for three straight hours? At the YMCA of Greater Oklahoma City, members who want to experience ...