Tag: customer service

Picking the right fitness equipment vendor with adequate service capabilities can be a hit-or-miss process. Despite previous issues, the leadership ...

Health, Wellness and Lifestyle Services (HWLS) is pleased to announce the company has entered into a partnership with Club Connect, ...

Learn how BCI Burke is bringing communities together through play and keeping kids and families active, healthy and happy. Founded ...

When selecting a software and engagement solution for your rec center, it’s essential to pick a company that can truly ...

One of the most important aspects of a rec center is the quality of flooring for members and visitors. The ...

Denise Cage, the assistant director of customer experience at BellXcel, shares how organizations can elevate experiences and create customers for ...

How to set up and lead customer experience workshops so your team can provide the best experiences for members. According ...

This issue we spoke with Lori Metz, the executive director at the YMCA of Easton, Phillipsburg and Vicinity, a branch ...

Easy to implement proactive customer service strategies to shift away from a reactionary approach.  The year 2020 was a year ...

The YMCA of Central Virginia in Lynchburg, Virginia, has been utilizing Matrix’s equipment, trainings and certification programs since 2010. Before ...