Tag: member experience

They say you have to spend money to make money — but that’s not always true. By carefully evaluating your ...

As a fitness director, there are multiple ways to ensure you are offering the right cycling programs for your members, ...

There is nothing more frustrating for your members than being stuck in the check-in line, waiting to work out — ...

What's trending in aquatics programming and equipment?  Keeping up with the Joneses, or the fear of socio-economic cultural inferiority, is ...

Since 1851, the YMCA of Greater Boston has been an epicenter of health, wellness and youth development in its communities. ...

The most effective way to satisfy member wants and needs is easier than you think. According to Laura Weymer, the ...

The fitness equipment in your community rec center is a first impression many new members evaluate. In fact, equipment can ...

This is Part 3 of a three-part series in which community recreation centers from around the country share their experiences ...

This is Part 2 of a three-part series in which community recreation centers from around the country share their experiences ...

This is Part 1 of a three-part series in which community recreation centers from around the country share their experiences ...