Tag: staff communication
The ongoing COVID-19 pandemic and public health related restrictions has created unprecedented challenges for rec centers and facilities. From increased equipment cleanings and social distancing guidelines to limits on the number of clients allowed inside ...
A disconnected and slow-to-respond staff not only decreases customer satisfaction, but can also negatively impact a company’s bottom line. Ensuring all staff are continuously connected is the key to providing great customer service and boosting ...
Whether it’s customers waiting for a response, a failure to fix broken equipment or changing rooms not being properly cleaned, poor customer service is a constant threat to long-term success and growth. Effective workflows, new ...
No matter how we try, we can’t please everyone — every facility has gotten at least one negative comment at some point, online or in person. “Negative feedback is a given — no organization or ...
An organization is only as strong as its team. And because a dysfunctional team can severely harm a community rec center’s ability to deliver the best service to its members, staff bonding initiatives are essential. ...
Any community rec center is littered with potential fire hazards, and these can lead to dangerous incidents if not accounted for by your facility’s staff. Therefore, it’s important to have the right fire emergency protocols ...
State-of-the-art facilities and engaging programming are no match for inefficient staff communication. In fact, a disconnected staff can be the difference in a customer’s decision to continue to use your facility. The new Motorola DLR ...
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